Write your name, address and phone number at the top of your letter and write the date underneath.
Provide the creditor's contact information underneath the date. Include the employee name, specific department, company name and address. Create a subject line underneath the creditor information by writing your creditor's company name and your account number. Write your subject line in all capital letters or in bold print so the account information is easily seen by the reader.
Address the letter to the creditor's employee. If you don't have a specific creditor employee name, address the letter "Dear Sir or Madam" or "To Whom it May Concern."
State your intent in the first paragraph. You may ask the creditor to postpone payments, review your financial situation for an assistance program or determine your eligibility for other payment options. Tell the creditor exactly what you want in a cordial manner.
Explain the change in your financial situation in the second paragraph. If you lost your job, suffered a serious injury, could not sell your home or endured another type of event that affected your finances, you must communicate this, in detail, to your creditor. Provide the date of the event and any details that contributed to the change in your financial situation.
Describe your current financial situation in the third paragraph. If you don't earn enough income to pay all of your monthly bills, state your monthly income, your monthly debt and expenses and the exact amount of money you are short every month. Explain any financial details that add to your problem, including your lack of a savings account for emergencies or a bad credit score that prevents you from obtaining additional credit. Explain how long you think your current situation will last and how you think the requested assistance may help alleviate your financial hardship.
Refrain from making accusations, placing blame, complaining or insulting the creditor's company or any other entity in the letter. Keep your tone respectful. Remember that you are asking for help and make sure to highlight the fact that you are suffering a financial hardship that is seriously affecting your life.
End your letter by providing instructions on how and when to contact you to discuss the matter.
Print your name at the bottom of the letter and sign your name.